skip to main content

FAQs

What is a roller shutter?

In an ideal world, a roller shutter door should be serviced once a year to ensure optimal performance and longevity. Regular maintenance allows for spotting and removing problems, preventing malfunctions, and checking the door's safety properties. In high-usage areas, such as some commercial or industrial settings, professional servicing may be needed every six months or even quarterly. Maintenance typically includes checking alignment, lubricating moving parts, inspecting the motor, and testing safety features. Regular servicing not only keeps repair costs down but also extends the lifespan of the roller shutter door.

What is a high-speed door?

A high-speed door is a specialised type of industrial door designed for rapid opening and closing, commonly used in environments where maintaining temperature control, hygiene, or security is crucial. These doors are faster than normal gates and are often found in warehouses, cold storage units, and clean rooms. They are typically made from PVC or reinforced fabric and feature automatic sensors and safety system insulation. High-speed doors enhance workflow efficiency, save energy, and reduce exposure to external threats, making them essential in various industrial applications.

What types of industrial doors do you service?

At Royal Industrial Doors (RID), we understand that our clients have diverse needs. Our services include:

  • Roller Shutter Doors: We repair and service all types of roller shutters, ensuring smooth operation and reliability for both security and insulation.
  • High-Speed Environmental Doors: Designed for speed and energy efficiency, our engineers ensure that these doors remain in top condition, minimizing downtime and maintaining safety.
  • Sectional Overhead Doors: Ideal for saving space and enhancing insulation, we provide maintenance and repair services for sectional overhead doors.
  • Automatic Access Doors: From sliding to swing doors, we ensure that automatic gates are in perfect working order and meet safety standards.
  • Security Grilles: We service window and door security grilles, keeping your premises secure while maintaining ease of use.
  • Gate Barriers: As a critical first line of defense, we ensure that gate barriers function perfectly to control vehicle access to your facility.
  • Loading Bay Doors: We maintain your loading bay doors to prevent logistical disruptions.

No matter the type of industrial door, our experienced engineers are ready to ensure your business runs smoothly. Contact us today for a quote.

What is the emergency callout charge for industrial door repairs?

An emergency callout charge for industrial door repairs generally starts around £100 but can be more or less depending on several factors. These elements include the callout time (with out-of-hours or weekend services attracting a premium), issue complexity, and geographical postcode. In such cases, the total cost can escalate if additional work like purchasing specialty parts and labor is needed. When you book an emergency callout, make sure you ask our team about costs.

What areas do you cover?

We cover a vast range of locations over several counties including Hertfordshire, Bedfordshire, Buckinghamshire, London, Cambridgeshire, Essex, Berkshire, Northampton, Leicestershire, Oxfordshire & Surrey. We serve major areas like St. Albans, Bedford, Aylesbury, Harrow, Cambridge, Bishops Stortford, Slough, Northampton, and the list goes on. Our team is well-placed to support you with servicing whether in a large city or smaller town within these regions. View our service map or contact us for a comprehensive list of towns and areas we cover.

Are your engineers qualified to service and repair industrial doors?

Our engineers are fully qualified and have experience servicing and repairing various types of industrial doors such as roller shutters, high-speed doors, sectional overhead doors, window security grilles, and much more. We use a mixture of hands-on training and industry certifications to keep our employees up to date with the latest training methods. You can rely on our expert engineers to provide excellent service, whether it be new installations, regular maintenance, or emergency repairs. Your safety and satisfaction are our main objectives, and our engineers have years of experience to ensure full service with high standards.